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Pet Flaps UK – “Free Pet Flap Installation” Monthly Prize Draw (up to £500)

Terms & Conditions

1) Promoter
The promoter is Pet Flaps UK (“Promoter”, “we”, “us”, “our”). Website: https://petflapsuk.com

2) Eligibility

  • Open to UK residents aged 18 or over.
  • Excludes employees, contractors, agents of Pet Flaps UK and their immediate families, and anyone professionally connected with this promotion.
  • No purchase necessary. Entry is free.

3) Promotional Period & Monthly Entry Periods

  • This is a monthly prize draw. Each month is an “Entry Period”.
  • Each Entry Period runs from 00:00 on the 1st day of the month to 23:59 on the last day of the month (UK me), unless we state otherwise in the relevant ad/landing page.
  • Entries received outside an Entry Period will roll into the next Entry Period only if the Meta lead form is still live; otherwise, they will not be counted.

4) How to Enter

  • To enter, participants must submit their details via the Meta (Facebook/Instagram) lead form linked from our ads
  • One entry per person per Entry Period (based on email address and/or phone number). Duplicate entries within the same Entry Period may be removed.
  • Entries that are incomplete, illegible, fraudulent, or generated by automated means will be void.

5) The Prize

  • There will be one (1) winner per Entry Period.
  • The winner will receive a credit of up to £500 (including VAT) towards a Pet Flaps UK pet flap supply and professional installation (the “Prize Credit”).
  • The Prize Credit can be used towards:
    • A pet flap supplied by Pet Flaps UK
    • Professional installation by Pet Flaps UK
    • Glass costs, where applicable (e.g., made-to-measure sealed units for double/triple glazing), subject to survey and suitability
  • If the total quoted job value is more than £500, the winner must pay the remaining balance before the installation is booked/confirmed (or as otherwise agreed by Pet Flaps UK).
  • If the total quoted job value is less than £500, the unused portion of the Prize Credit is forfeited and cannot be carried over.

6) No Cash Alternative / Transfer

  • The Prize Credit has no cash value, and no cash alternative is available.
  • The Prize Credit is non-transferable, non-refundable, and cannot be exchanged.

7) Suitability, Survey & Quotation

  • All installations are subject to suitability checks. The winner may be required to provide photos, measurements, and/or allow a survey where needed (particularly for glass installations).
  • Pet Flaps UK will provide a quota on for the winner’s specific requirements. The Prize Credit will be applied to the final quota on total.
  • If the proposed installation is not feasible or safe (e.g., due to material constraints, structural issues, or access limitations), Pet Flaps UK may offer an alternative solution. If no feasible solution exists, Pet Flaps UK reserves the right to withdraw the Prize Credit and select an alternative winner.

8) Booking, Availability & Time Limit

  • The winner must claim the Prize Credit within 7 days of being notified.
  • The installation must be booked and completed within 3 months of winner confirmation, subject to installer availability, manufacturing lead times (including glass), and service coverage.

9) Winner Selection

  • The winner will be selected at random from all valid entries received during the relevant Entry Period using a  randomised method.
  • The draw will take place within 7 days of the end of each Entry Period.

10) Winner Notification

  • The winner will be contacted using the details provided in the Meta lead form (e.g., email and/or phone) within 7 days of the draw date.
  • If the winner does not respond within 7 days, Pet Flaps UK reserves the right to select an alternative winner.

11) Service Coverage

  • The Prize Credit is redeemable for installations within Pet Flaps UK’s normal UK service coverage area. If the winner is outside coverage, Pet Flaps UK may select an  alternative winner.

12) Publicity

  • By entering, entrants agree that Pet Flaps UK may announce the winner’s first name and county on Facebook/Instagram and/or the Pet Flaps UK website.
  • The winner may be invited (not required) to participate in reasonable publicity (e.g., photo/video of the installation and/or a short testimonial).

13) Data Protection

  • Personal data will be used to administer the prize draw, contact the winner, and fulfil the Prize Credit, in accordance with applicable UK data protection law.
  • Privacy Policy: https://petflapsuk.com/privacy-policy/

14) Facebook/Instagram Disclaimer

  • This promotion is in no way sponsored, endorsed, administered by, or associated with Meta, Facebook, or Instagram.
  • By entering, participants release Meta/Facebook/Instagram from any responsibility relating to this promotion.

15) General

  • Pet Flaps UK reserves the right to disqualify any entrant who breaches these Terms & Conditions or where entry is suspected to be fraudulent or abusive.
  • Pet Flaps UK reserves the right to cancel, suspend, or amend the promo on where necessary due to circumstances outside its reasonable control.
  • The Promoter’s decision is final, and no correspondence will be entered into.

16) Governing Law

  • These Terms & Conditions are governed by the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.