Testimonials from our Customers

Cat Flap Installation Reviews

We supply and install cat flaps and pet doors for customers across the country, always going above and beyond to deliver the highest level of service and the best quality cat flaps and pet doors.

But don’t just take our word for it. Find out what our lovely customers had to say about our cat flaps here! And remember, if you have any questions about any of our cat flap and pet door installation service, please get in touch.

cat flap in glass door

What Our Customers Say

  • Clearly fitted these for years they were in and out within an hour and not one bit of mess left over. Very rare to find a tradesman who doesn’t leave mess behind. What a refreshing change
  • Thank you guys so much for finishing the botched attempt from another company. I wish I would have found you first it would have saved us a lot of hassle.
  • Extremely courteous staff, very helpful and very professional.
  • Excellent service, nothing was too much trouble and didn’t mind helping to show me how to use the 4-way lock (which is actually very easy). Thanks so much. Oh, loved the shoe protectors very nice touch.
  • We struggled to find a cat flap fitter that could fit one into a brick wall, we had 3 companies come out and mess us about. Thanks god that we found you guys. You clearly have the knowledge and expertise. Thanks so much!
  • I didn't think a cat flap could be fitted into a french door but John and the fitter Terry proved me wrong, and it's much better than the cheap plastic ones I'm used to having. Even my husband is impressed!
  • What can I say they did exactly what they said they would do. Cat loves it now she has figured out how to push it open. Makes life so much easier. Gone are the days of my wife shouting flossy at the back door at 11 o clock at night to no avail.
  • Brilliant service. Came out and measured the glass door. Within 3 days they came back and fitted a brand-new piece of glass with the cat flap pre-installed. They removed the old glass with no additional cost. They were in and out the second time in less than ten minutes. Faultless service. This way we got to have the cat flap round the back of the house which we preferred.
  • From the minute you guys answered the phone you were very knowledgeable and gave us great advice. We didn’t realise you could fit the cat flap into our rock door. Thanks so much for doing a great job and not damaging the door. I can’t say I wasn’t nervous when you started drilling. I suppose that’s the point of no return. Anyway, turned out perfect.
  • I was happy to find someone offering this service that answered the phone first time. I tried other companies and they just ring out. Great installation. Thanks so much. Very polite and courteous. 5 stars from me.
  • Karen Preston
    John was is delightful and very professional he insisted I checked out all other possibilities before I committed to using his company. I found them very helpful and caring. Paul who came to fit the cat door did the job in under half an hour and stayed until I had programmed my cat into it. I would highly recomend this company. I am very happy with the outcome. Karen
    Karen Preston
  • Mala
    Top quality work, excellent fitters work carried out quickly and efficiently. Would have no hesitation in recommending Pet Flaps UK to anyone. Five Stars, Gold Service. Fitted Cat Flap to back door.
  • Lucy Donohue
    Couldn’t recommend this company highly enough, accommodated my needs to get a cat flap installed at very short notice due to a last minute holiday. Friendly & knowledgable, advising on all options. Installation was fast, professional & clean. Look no further.
    Pet Flaps UK (owner)
    Wow! Thanks Lucy. Installing your cat flap into the wall gave Morgan our installer a few headaches, that concrete was hard! Your positive review is sincerely appreciated. John and the team, including 'Katy Purry'
  • Peter Faulds
    I'd been meaning to fit one but I didn't think it could go into our big patio doors and we didn't want a big plastic hole in our back door. They were so helpful and gave us a choice of different makes, ours is being custom-made in Belgium in really nice wood to match the door! I didn't know there were such nice ones. It's not cheap but It looks really good and we're assured it won't let in any draughts. Really professional and helpful, we run our own business and know how important it is to have good things said about you so pleased to recommend John and Katy
    Peter Faulds
  • Lauren Moors
    I phoned one evening just to leave a message and John was still taking calls. I had lots of questions and he got me to send a photo over and was able to work out the price from that. I was going to have a microchip pet door but instead I've gone for the Plexidor with the stell security plate because I was a bit worried about the cheaper plastic ones. My little Westie loves it! She can come and go into the garden as she pleases now. Paul the fitter was very polite and helpful and kept up his social distancing and cleaned everything down with disinfectant afterwards.
    Lauren Moors
  • John Lee
    Pleasure to deal with. We had a pet door fitted and with so many options on the market it can be a minefield finding the best option. John has great knowledge and responds quickly to queries and requests. Fitter was quick and professional. Good job all round. Definitely recommend!
    John Lee
  • Elaine George
    Within a week of my first contact my car flap was fitted. I was treated professionally throughout the whole process, and my circumstances were taken into account. I had thought I had nowhere for a cat flap but was pleased that it could be fitted into my double glazed kitchen window. I'm sure once my cats get used to it they will be in and out all day and night taking a lot of worry and stress out of my day to day life as I now live on my own. A big thank you to John and Morgan for their their friendly help and a job very well done .
    Elaine George
  • Alison Howard
    Great efficient service - friendly and professional- cat flap installed quickly with good advice.  
    Alison Howard
  • Great professional company - John was very quick to reply to all my queries and extremely knowledgeable regarding products and the installation. Went ahead with ordering a cat flap to be installed into a glass door. This was fitted in no time, expertly done by Morgan. The cats love it! Thank you so much. Gill
  • We used this company to install a cat flap, they were all very professional and helpful throughout. What a pleasant change to deal with a workman who actually turned up at the time arranged, he even gave me a courtesy call in order that I didn’t have to wait in all day. Terry was lovely, helpful and friendly and did a great job. John who owns the company could not have been more efficient or helpful. They really know about cat flaps and were able to give is lots of helpful advice, We had been told by another company that our door was unsuitable for a cat flap, but this company were able to find solutions. This was a very positive experience, thank you very much.
  • I wanted to install a cat flap in a rear door, asked Pet Flaps UK for a quote, and less than 48 hours after accepting it, I already have the cat flap perfectly installed and working. Very happy with the service provided.
  • The work was done very quickly and they provided a nice service, being helpful all the time with advice and attention! Great value for money as well. Sofia

To find out more about our range of high quality cat flaps, or for your free, no-obligation installation quote, please get in touch.

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