Testimonials from our Customers

Cat Flap Installation Reviews

We supply and install cat flaps and pet doors for customers across the country, always going above and beyond to deliver the highest level of service and the best quality cat flaps and pet doors.

But don’t just take our word for it. Find out what our lovely customers had to say about our cat flaps here! And remember, if you have any questions about any of our cat flap and pet door installation service, please get in touch.

cat flap in glass door

What Our Customers Say

  • I didn't think a cat flap could be fitted into a french door but John and the fitter Terry proved me wrong, and it's much better than the cheap plastic ones I'm used to having. Even my husband is impressed!
  • Kim from Nantwich in Cheshire
    Brilliant customer service, quick installation, would 100% recommend.
    Kim, What a nice thing to see when your review popped up on on my phone over lunch! We are so happy you are pleased. Thank you very much. John
  • Therese from Wisbech
    I needed a dog flap fitted into my door. The full length glass panel was replaced with a new double glazed panel with large cat flap. This was ideal for the small and medium sized dogs that would be using it. I cannot praise this company enough. They were extremely helpful and went to great lengths to ensure I had a large choice of different dog flaps, even managing to source one for me that was clear, resulting in very little loss of light into my kitchen. Delivery and installation was quicker than promised. The two gentlemen who came to install it were very professional and extremely careful to make as little mess as possible. My thanks to all concerned.
    Therese. What a lovely review for us, thank you so much, we so appreciate your kind words. I hope the new pet flap makes the dogs very happy! Best wishes, John
  • Karen Preston
    John was is delightful and very professional he insisted I checked out all other possibilities before I committed to using his company. I found them very helpful and caring. Paul who came to fit the cat door did the job in under half an hour and stayed until I had programmed my cat into it. I would highly recomend this company. I am very happy with the outcome. Karen
    Karen Preston
  • Mala
    Top quality work, excellent fitters work carried out quickly and efficiently. Would have no hesitation in recommending Pet Flaps UK to anyone. Five Stars, Gold Service. Fitted Cat Flap to back door.
  • Lucy Donohue
    Couldn’t recommend this company highly enough, accommodated my needs to get a cat flap installed at very short notice due to a last minute holiday. Friendly & knowledgable, advising on all options. Installation was fast, professional & clean. Look no further.
    Pet Flaps UK (owner)
    Wow! Thanks Lucy. Installing your cat flap into the wall gave Morgan our installer a few headaches, that concrete was hard! Your positive review is sincerely appreciated. John and the team, including 'Katy Purry'
  • Peter Faulds
    I'd been meaning to fit one but I didn't think it could go into our big patio doors and we didn't want a big plastic hole in our back door. They were so helpful and gave us a choice of different makes, ours is being custom-made in Belgium in really nice wood to match the door! I didn't know there were such nice ones. It's not cheap but It looks really good and we're assured it won't let in any draughts. Really professional and helpful, we run our own business and know how important it is to have good things said about you so pleased to recommend John and Katy
    Peter Faulds
  • Lauren Moors
    I phoned one evening just to leave a message and John was still taking calls. I had lots of questions and he got me to send a photo over and was able to work out the price from that. I was going to have a microchip pet door but instead I've gone for the Plexidor with the stell security plate because I was a bit worried about the cheaper plastic ones. My little Westie loves it! She can come and go into the garden as she pleases now. Paul the fitter was very polite and helpful and kept up his social distancing and cleaned everything down with disinfectant afterwards.
    Lauren Moors
  • John Lee
    Pleasure to deal with. We had a pet door fitted and with so many options on the market it can be a minefield finding the best option. John has great knowledge and responds quickly to queries and requests. Fitter was quick and professional. Good job all round. Definitely recommend!
    John Lee
  • Elaine George
    Within a week of my first contact my car flap was fitted. I was treated professionally throughout the whole process, and my circumstances were taken into account. I had thought I had nowhere for a cat flap but was pleased that it could be fitted into my double glazed kitchen window. I'm sure once my cats get used to it they will be in and out all day and night taking a lot of worry and stress out of my day to day life as I now live on my own. A big thank you to John and Morgan for their their friendly help and a job very well done .
    Elaine George
  • Alison Howard
    Great efficient service - friendly and professional- cat flap installed quickly with good advice. 
    Alison Howard
  • Very happy I found Petflaps UK. Excellent customer service from start to finish. Engineer who came was tidy and professional and went the extra mile to fix our door. Everything was completed quickly, would recommend. Peter Kerr
  • John was always quick to contact me, very friendly and helpful and pleased to answer any questions. The fitter, Terry, was equally courteous and helpful, arrived punctually and completed the job swiftly, efficiently and with the utmost professionalism. I am delighted and would recommend this company unequivocally. Cindy
  • It’s been a great experience using Pet Flaps UK. John made sure we were kept up to date the whole time. We were really impressed how quickly everything was sorted from the initial email to final installation! Mollie
    Hey Mollie. It's so nice of you to give us a good review. When we spoke earlier you said how pleased you were, it's really gratifying to see that confirmed on Google reviews here. Thank you very much. John
  • We had them replace a glass door panel with a upvc panel for installation of a large cat flap. Due to their impressive response from quote to installation, I have very happy cats now! Jennifer
    Hi Jennifer. Happy cats indeed, I'm so pleased to hear that! Thank you for taking time out to leave such a nice review for us. Happy cats, happy dogs and happy customers. That's our mission. 🙂
  • Stephen: A smooth and well informed purchase thanks to John who organised the product and installation of our microchip catflap. Service was smooth, professional and delivered on time and to cost. Definitely recommend.
    Stephen, thank you very much for leaving such a nice review. We so appreciate you taking the time to do so. Best wishes. John
  • Great professional company - John was very quick to reply to all my queries and extremely knowledgeable regarding products and the installation. Went ahead with ordering a cat flap to be installed into a glass door. This was fitted in no time, expertly done by Morgan. The cats love it! Thank you so much. Gill
  • We used this company to install a cat flap, they were all very professional and helpful throughout. What a pleasant change to deal with a workman who actually turned up at the time arranged, he even gave me a courtesy call in order that I didn’t have to wait in all day. Terry was lovely, helpful and friendly and did a great job. John who owns the company could not have been more efficient or helpful. They really know about cat flaps and were able to give is lots of helpful advice, We had been told by another company that our door was unsuitable for a cat flap, but this company were able to find solutions. This was a very positive experience, thank you very much.
  • I wanted to install a cat flap in a rear door, asked Pet Flaps UK for a quote, and less than 48 hours after accepting it, I already have the cat flap perfectly installed and working. Very happy with the service provided.
  • Great professional company - John was very quick to reply to all my queries and extremely knowledgeable regarding products and the installation. Went ahead with ordering a cat flap to be installed into a glass door. This was fitted in no time, expertly done by Morgan. The cats love it! Thank you so much. Gill
  • Absolutely fantastic service and a great product, we had a cat flap installed in our patio door, it looks great and works a treat !! nothing was to much trouble. I would highly recommend this company. Anita Palmer
  • M.W.
    Thank you so much for installing our cat flap!! We're so pleased with it and were really impressed with the quality of service right from the initial enquiry to post sale just to make sure everything was ok. We would highly recommend using Pet Flaps
    Pet Flaps UK (owner)
    Five stars for our service! Wowee! Thank you very much. John
  • Shuba KrishnanI contacted Pet Flaps UK for advice on fitting a catflap and for the installation. John was extremely helpful, giving great advice and suggestions and booked me in promptly. Kevin the fitter was professional and friendly and did a great job with the the cat flap installation into a wall. I contacted a few companies before choosing Pet Flaps UK. They were responsive, knowledgable and good value for money. Highly recommend!
    Pet Flaps UK (owner)
    Shuba, a personal thank you from me and I'll pass your lovely comments onto Kevin. We are so pleased that you are pleased! Warmest regards, John
  • The work was done very quickly and they provided a nice service, being helpful all the time with advice and attention! Great value for money as well. Sofia
  • Annette Davies
    Had a catflap installed into glass conservatory door. Marvellous service would definitely recommend.
    Pet Flaps UK (owner)
    Yippee 5 stars! Thank you very much indeed Annette and I'm so pleased you got your SureFlap working as you wished. John
  • Jean Redfern
    I was so impressed with the professionalism throughout the whole process from the first enquiry to the completion, the person who put the cat flap in was brilliant, his workmanship was the best, he was so helpful, and showed me nothing but respect, and certainly knew his job,
    Jean Redfern

To find out more about our range of high quality cat flaps, or for your free, no-obligation installation quote, please get in touch.